I start by identifying performance gaps, root causes, and business-critical challenges using stakeholder interviews, data audits, and workflow observations. This ensures learning initiatives target the behaviors that truly impact KPIs.

I develop decision-driven branching scenarios and microlearnings that immerse learners in real-world challenges, allowing them to practice skills, evaluate consequences, and build judgment in a safe environment.

I translate business goals into measurable learning objectives grounded in Bloom’s taxonomy and Kirkpatrick levels, aligning every scenario, activity, or microlearning module to the desired behavioral outcomes.

Through just-in-time resources, guided practice, and reflective prompts, I ensure learners can transfer knowledge to the workplace, bridging the gap between theory and action.